How HR professionals ferret out clues to the “clueless”
Good interviewing is not an accident. It is a well-planned process that uncovers the skills and characteristics needed to fit in and help make your organization run smoothly and successfully. Even if you have just 100 employees, here is evidence of how reviewing and refining your interviewing practices can be critical to your growth … and bottom line.
Innovation is key to growth, and corporate America is bursting at the seams with new projects the problem with innovation and growth is the percentage of projects that never make. If you reduce the waste, you will increase the success.
Edward Kopco, CEO of Butler International, had a problem: Five thousand of his 6,000 employees working out in the field at 1,600 client sites. How was he going to keep them engaged and happy with their work?
After initiating his vision, a survey showed over 90% of staff employees were satisfied-mirrored by customer satisfaction levels of 91%.
Find out what he did and how we can help you follow in his footsteps.
Since 1991, the California Employment Training Panel (ETP) has allocated more than $5 million under to The Training Consortium. TTC, along with Quest Consulting, has used this “free” training to help thousands of employees in small and mid-sized businesses.
We help you access these funds to train your employees.
A team of (Six Sigma) green belt certified long term employees were not getting the projects done that they were given. The problem was not in Six Sigma but in a small trainable fundamental that was lacking. What do you think that was?
Since September 11, 2001 Americans and American companies have been thinking about disasters. About who survives them and why. And about whether it is possible to improve one’s chances of survival.
The fact of the matter is, however, that natural and man-made disasters have always had the potential of affecting your business.
In the middle of the night May 4-5, 1988, the worst, most devastating high-rise fire in the history of Los Angeles destroyed five floors of the 62-story First Interstate Bank Building, including the bank’s offices.’
No two organizations are the same, what’s unique about you can be enhanced with the right training program. As tempting as an off the shelf or out of the box program can be, it doesnt match the creative needs of your organization, and can cost you if it takes even 1% away from who you are. Customizing your training to your needs is much more cost effective.
It’s Two words, its acronym is PM, yet its not Project Management.
Leadership success is built on the foundation of performance management. Assessing your teams’ performance, and setting learning objectives creates an environment for success.
Derived from an ancient Greek tale, the word mentor became synonymous with an older person who is the wise and trusted advisor, coach and guide to a younger person.
In the American corporate world the term has been applied to any well-placed executive who grooms a younger person for a particular career success, usually in upper management. The roles of sponsor and protector have become primary in mentoring, too.
Mentoring is an excellent way to perpetuate success. Your leaders will help you develop new leaders. It is a win-win situation with very little downside.
Fact is, 68 percent of customers who quit doing business with companies do so for one reason: an attitude of indifference on the part of one or more employees. And, studies show, they talk about it to more than 3 times as many friends as those who are happy with you. What a pathetic scenario! And what an easy way to lose everything you’ve worked for.
But here’s the good news. If employees show customers they care, more than 2/3 of those who might leave, would stay.