Impact on the Organization

Many companies find that some or all of their employees need stronger proficiency in written and spoken English in order to work effectively with customers and colleagues. Quest’s Business English Essentials training programs can help you address this issue. Before starting the training, Quest typically conducts a brief written and oral assessment of your students in order to determine their current level of proficiency, as well as the amount and type of instruction they will need to achieve your goals. Depending on the number of people you need to train, the assessment can typically be conducted within four hours. Before beginning your training program, Quest also works with you to establish the specific job-related vocabulary and training goals that will be most important to the success of your participants.

Learning Objectives

  • Communicate using job-related vocabulary
  • Build writing ability
  • Participants practice using their skills on the job

Once we determine the total number of teaching hours that will be required, we usually schedule four-hour sessions per week for instruction. Our supporting materials are all geared toward developing Business English skills for use on the job. Your Quest instructor has extensive experience with the workplace setting and the needs of management.

For this program to succeed, participants must be committed to improving their Business English skills. In our experience, the most successful programs are mandatory, conducted on company time, and reinforced by the company wherever possible. We like to involve supervisors and managers, who should regularly ask participants about their training experience, and encourage them to actively use the skills they learned.

Time Investment

Typically 40 hours (4 hours per week)

Customization

This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.