Impact on the Organization
There are four different generations of employees in the workforce today. Common experiences of each generation frequently define their assumptions and perspectives about work. Understanding these experiences and the differences between generations is essential to managing attitudes, expectations and values about work. Learning to communicate to each generation’s needs and values can enhance co-operation and teamwork when everyone is expected to do more with less.
Learning Objectives
- Understand the issues of managing a multigenerational workforce
- Review the characteristics of each generation
- Identify commonalities and the major differences between the generations
- Develop a plan to utilize differences to create a more productive team
Program Description
This module will give participants an opportunity to examine the importance of understanding the different generations in the workplace today. They will learn about the general characteristics of each of the four generations and the effects of these characteristics in the workplace. Participants will then look at commonalities and differences between the generations to better understand how to be more effective in communicating with each one. Lastly, participants will develop a plan to overcome challenges in dealing with different generations and to create a more effective team.
Time Investment
Typically 2-4 hours.
Customization
This program can be customized to reflect your organization’s procedures, policies, cases, examples, and terminology. Please inquire about these optional consulting services.