Impact on the Organization
In order to be successful as leaders and managers in any organization, we need to be able to deal effectively with our emotions. As the speed of the world increases and our jobs make mounting demands on our physical, emotional, and mental resources, Emotional Intelligence is becoming progressively critical as a core competency. Emotional Intelligence, in combination with innate intelligence, increases our ability to effectively manage the challenges from our colleagues and our customers.
Learning Objectives
- Emotions and the Brain.
- IQ vs. EQ.
- Personal and Social EI.
- Emotional Control.
- Using the Reactivity Map.
- Choosing Positive Outcomes.
Program Description
This interactive program includes small-group discussions about the four domains of Emotional Intelligence: Self-Awareness and Self-Management on the personal side, and Social Awareness and Relationship Management on the social side. The participants will use skill-building exercises to demonstrate how this is accomplished. The workshop includes a hard copy of the book, Emotional Intelligence 2.0, by Travis Bradberry & Jean Greaves, and an on-line assessment.
Time Investment
4 hours
Customization
This program can be customized to include your organization’s procedures, policies, cases, examples and terminology. Kindly inquire about these consulting services.